Privacy Policy

Last updated: June 25, 2026

KOREANA ("KOREANA," "we," "us") provides on-set and event catering for productions in Los Angeles, including this website and the KOREANA mobile app. This policy explains what information we collect, how we use it, and your choices.

Information we collect

• Account details you provide when you register: name, production/company name, email address, and phone number.
• Order information you submit: selected menu items and quantities, head count, event date, delivery location, and dietary notes.
• Messages you send to KOREANA about an order through the in-app order chat.

You can browse the menu without an account. An account is only required to place an order, view your order history, or message us about an order.

How we use your information

• To receive, confirm, schedule, and fulfill your catering order.
• To communicate with you about your order (status updates and chat replies).
• To maintain your order history and let you re-order.
• To operate, secure, and support the app.

We do not sell your personal information, and we do not use it for third-party advertising or cross-app tracking.

Cookies & local storage

We do not use advertising or tracking cookies, analytics pixels, or session replay. We do not sell data or track you across other apps or sites. The app stores a small amount of data on your own device (browser local storage) that is strictly necessary to keep you signed in and to remember an in-progress order. Because this storage is essential to the service you request, it does not require a consent banner under applicable rules; you can clear it any time by logging out or clearing your browser/app data.

How your information is stored and shared

Your data is stored with our infrastructure providers, which process it solely to run the service: Supabase (authentication, database) and Resend (order notification emails to our team). Access is restricted by row-level security so you can only see your own account and orders. We may disclose information if required by law.

Data retention & account deletion

We keep your account and orders while your account is active. You can permanently delete your account at any time in the app under Profile → Delete account; this removes your profile, orders, and messages. You may also email us to request deletion.

Your rights

Depending on where you live (including under the GDPR and the California Consumer Privacy Act), you may have the right to access, correct, or delete your personal information, and to object to or restrict certain processing. You can exercise these rights in the app (Profile → Delete account) or by emailing us. We do not sell or share your personal information, and we do not discriminate against you for exercising your rights.

Children

KOREANA is a business service and is not directed to children under 13, and we do not knowingly collect their information.

Changes

We may update this policy; we will revise the "Last updated" date above when we do.

Contact

Questions or requests: orders@koreanacatering.com.